一、适用范围

本政策适用于岚皓纺织（以下简称“我们”）运营的网站 www.lanhaotex.com。当您浏览本站、提交询盘或通过邮件与我们联系时，我们可能按照本政策处理您的个人信息。

二、我们收集的信息

1. 您主动提交的信息

当您通过“联系我们”页面提交询盘时，我们会收集以下信息：

• 姓名（必填）
• 公司名称
• 联系电话（必填）
• 电子邮箱（必填）
• 咨询主题（产品咨询 / 合作洽谈 / 售后服务 / 技术支持 / 其他）
• 咨询的产品型号（选填）
• 留言内容（必填）

2. 同意记录

提交询盘前，您需要勾选同意本政策。我们会在询盘记录中留存该同意动作，以证明信息处理具有合法依据。

3. 自动产生的少量技术信息

为防范垃圾提交与重复提交，您的浏览器会在本机本地存储（localStorage）中记录上一次提交的时间戳与语言偏好。本站不使用广告跟踪，也不部署第三方统计分析工具。

本站未使用 Cookie 进行广告投放，仅在您的浏览器本地保存语言偏好（简体中文 / English）与提交时间戳，这两项数据不会被回传到我们的服务器。

三、信息的使用

我们仅在下列目的范围内使用您提交的信息：

• 回复您的询盘，提供面料报价与寄样安排；
• 跟进订单沟通与售后服务；
• 维护询盘记录，便于后续业务对接与查询；
• 防范垃圾信息与滥用行为，保障本站正常运行。

我们不会将您的信息用于本政策未说明的目的，也不会向您发送未经同意的营销信息。

四、信息的存储与安全

询盘数据保存在第三方云数据库服务（Supabase）中，其服务器可能位于中国大陆以外的地区。我们通过数据库行级安全策略（RLS）限制数据读写权限：网站前台仅具备提交询盘的权限，只有经过授权的管理员账号可以查看与处理询盘内容。

数据在网络中通过 HTTPS 加密传输。请理解，任何互联网传输与存储方式都无法保证绝对安全，我们会采取合理的技术与管理措施保护您的信息。

五、信息的共享与披露

我们不会出售或出租您的个人信息。仅在下列情形可能共享必要的信息：

• 为提供云数据库、静态网站托管等技术服务，向服务供应商提供必要的数据处理支持；
• 依据法律法规要求，或应司法、行政机关的合法要求进行披露。

涉及跨境数据传输时，我们会要求服务供应商采取相应的保护措施，并要求其仅按我们的指示处理数据。

六、保存期限

我们仅在实现本政策所述目的所必需的期限内保存您的询盘信息，通常不超过业务关系结束后 3 年，法律法规另有规定的除外。超过保存期限后，我们将删除或匿名化处理相关信息。

七、您的权利

您可以随时通过 cindy@lanhaotex.com 联系我们，要求：

• 查询我们持有的与您相关的个人信息；
• 更正不准确或不完整的信息；
• 删除您的个人信息（法律法规另有要求的除外）；
• 撤回同意，或反对我们继续处理您的信息。

我们会在收到请求后的合理期限内予以响应。

八、未成年人

本站面向服装品牌、贸易商与生产企业的业务对接，不面向未成年人。我们不会有意收集未成年人的个人信息。如您认为我们无意中收集了此类信息，请联系我们删除。

九、政策更新

我们可能适时更新本政策。更新后的版本将在本页面发布，并同步更新页面顶部的“最后更新”日期。对您权利有重大影响的变更，我们会在本页面显著位置提示。

十、联系我们

如对本政策有任何疑问，或希望行使上述权利，请联系：

• 岚皓纺织
• 地址：浙江省绍兴市柯桥区华舍街道临杭大道宝业创新型企业孵化园6栋-4号电梯3楼
• 电子邮箱：cindy@lanhaotex.com

1. Scope

This policy applies to the website www.lanhaotex.com operated by LANHAO Textiles (“we”, “us”). When you browse this site, submit an inquiry, or contact us by email, we may process your personal information as described below.

2. Information We Collect

2.1 Information you submit

When you submit an inquiry through the Contact page, we collect:

• Name (required)
• Company name
• Phone number (required)
• Email address (required)
• Subject (product enquiry / partnership / after-sales / technical support / other)
• Product code of interest (optional)
• Message (required)

2.2 Consent record

Before submitting an inquiry you must tick your agreement to this policy. We record that consent alongside the inquiry as evidence of a lawful basis for processing.

2.3 Limited technical information

To prevent spam and duplicate submissions, your browser stores the timestamp of your last submission and your language preference in local storage on your own device. This site does not use advertising trackers and does not deploy third-party analytics tools.

We do not use cookies for advertising. Only your language preference (Simplified Chinese / English) and submission timestamp are stored locally in your browser, and these values are not transmitted back to our servers.

3. How We Use Information

We use the information you submit only for the following purposes:

• Replying to your inquiry and arranging quotations and samples;
• Following up on orders and after-sales service;
• Maintaining an inquiry record for future business communication and reference;
• Preventing spam and abuse, and keeping this website running normally.

We will not use your information for purposes not described in this policy, and we will not send you marketing messages without your consent.

4. Storage and Security

Inquiry data is stored with a third-party cloud database service (Supabase), whose servers may be located outside mainland China. Access is restricted by database row-level security (RLS) policies: the public website can only insert inquiries, and only authorised administrator accounts can view and process the content of inquiries.

Data is encrypted in transit over HTTPS. Please understand that no method of transmission or storage over the internet can guarantee absolute security; we take reasonable technical and organisational measures to protect your information.

5. Sharing and Disclosure

We do not sell or rent your personal information. We may share necessary information only in the following circumstances:

• With service providers that supply cloud database and static hosting services, to the extent necessary for them to support data processing;
• Where required by law, or in response to a lawful request from a judicial or administrative authority.

Where cross-border data transfer is involved, we require service providers to apply appropriate safeguards and to process data only on our instructions.

6. Retention

We retain your inquiry information only for as long as necessary for the purposes described in this policy, normally no longer than 3 years after the business relationship ends, unless the law requires otherwise. After the retention period, we delete or anonymise the information.

7. Your Rights

You may contact us at cindy@lanhaotex.com at any time to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete information;
• Request deletion of your personal information (unless the law requires otherwise);
• Withdraw your consent or object to our continued processing.

We will respond within a reasonable period after receiving your request.

8. Minors

This website serves business communication with apparel brands, traders and manufacturers, and is not directed at minors. We do not knowingly collect personal information from minors. If you believe such information has been collected unintentionally, please contact us so we can delete it.

9. Updates to This Policy

We may update this policy from time to time. The updated version will be published on this page, and the “Last updated” date above will be revised accordingly. Where a change materially affects your rights, we will highlight it on this page.

10. Contact Us

If you have any questions about this policy or wish to exercise the rights above, please contact:

• LANHAO Textiles
• Address: Rm 4, 3F, Bldg 6, Baoye Innovation Enterprise Incubator, Linhang Avenue, Huashe Street, Keqiao District, Shaoxing, Zhejiang, China
• Email: cindy@lanhaotex.com